On June 1st, the Alberta government's new Security Services and Investigators Act (SSIA) came into effect. Essentially a re-design of the previous system, the new law includes mandatory criminal background checks and testing for new employees who work in the fields of security services, investigators, loss prevention, locksmiths, executive protection, automotive lock bypass services, patrol dog services, locksmith apprentices,alarm responders, and locksmith equipment sales.
In the security field, whereas before your licence was 'owned' by the company who employed you, the guard is now independently licenced. This is a positive, as it allows the guard more independence regarding employment opportunities. Also positive is the mandatory testing, which not only will ensure trained and qualified security personnel, but improves the credibility and reputation of the industry overall.
However, being a government-run system, there are problems.
The increased costs to the individual guard has become an issue. The security license itself is $100, while the criminal check can cost anywhere from $30-$70. Then there's the cost of the picture - a guard must find a photography store for a passport-sized pic to use for the license. The picture then needs to be signed by a police officer or representative. The guard needs to find out payment methods for the background check ahead of time, as debit cards are not widely accepted at police stations.
For new hires, the mandatory testing can be pricey. Some courses have been known to cost upwards of $650 for the forty hour training. This doesn't include other courses needed depending on the guard's work location, such as H2S, First Aid, CPR, etc.
Only when all of this has been completed can a guard then submit their application for a license - after obtaining a bank draft, certified cheque, or money order from the bank as payment.
A similar law has been in effect in Ontario for a while, and the early results seem to be positive. The difference is Ontario instituted an hourly minimum wage for security professionals, which Alberta did not do. So while the cost of working in the industry has risen for the individual guard, the wages have not.
This has begun to create a hiring problem for security companies. If someone looking to get into the industry is told they have to pay in excess of $700 before they even work a single shift for a job that pays, say, $13.00 per hour, they won't give security a second look.
While market forces should eventually solve this problem, it will take some time.
The biggest issue that has arisen - which could be potentially dangerous - is the backlog in the application approval process. The combination of the bottleneck in the process accompanied by the recent postal strike has resulted in scores of security professionals seeing their old licenses expire without yet obtaining licenses under the new law. According to the province, unlicensed guards cannot work their shifts.
Herein lies the quandary. I had the opportunity to speak with a representative of the Solicitor General's office during an appearance on the Dave Rutherford radio talk show. I explained the situation from the front lines, and was told not to worry: '...no one will be coming for you before you receive your new license...' was the answer I got.
Tell that to my employer.
A follow-up email to the department was met with the response: '...you can call xxx-xxx-xxxx, and if your application has been approved but you haven't received your license yet you can get your new license number to give to your employer.' All well and good, except the security company refuses to accept just a number - they require a photocopy of the current license or else they will refuse work.
So, how big is this growing problem? I've spoken with many guards around the province who are caught in this mess. One guard has been waiting for his license since the first week of May, handfuls of others have told me they've been waiting for more than six weeks.
Unless there is a publicly announced, government-stated 'grace period', we could end up seeing some high security sites such as oil refineries and chemical plants manned by guards without the necessary experience or specialized training.
Taking a guard with mall experience and putting him at the main gate of a refinery is a recipe for disaster. It would be like having no security at all. Given the responsibilities required for such a position - where employee safety becomes a primary concern - the situation needs immediate attention.
While it would be easy to criticize the province for their obvious fumbling of the ball (why can't licenses be issued like other provincial licenses, like, say, at a license and registration company?), the focus must be on clearing up the backlog itself.
Some vital work sites in the province are in danger of being left exposed. Too bad the warnings to the government seem to be falling on deaf ears.
** Update: according to government officials, the backlog for obtaining a security license has now grown to a 7-10 week wait. This has now become a major security issue for the province and action is needed immediately.
"#USGOV"
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